Category Archives: Mindset

#281 When You’re Stuck at the Bottom

Business is down. And at first, you’re not worried. But then it keeps getting worse. Before you know it, you’re down to almost no work. And you’re not even sure why it happened. Everything had been going great for months—even …
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#280: The Problem With Thinking by the Hour

I’m not a fan of hourly billing. And that’s an understatement. I actually hate that model! Hourly billing works against you AND the client. It creates the wrong expectations and perception of your value. And it makes it extremely difficult …
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#279: Avoiding Catastrophic Failure

Engineers have to consider all possible points of failure. Whether they’re designing bridges, airplanes, or rockets, if lives are at stake, they have to look at where they might fail. Which is why they build in redundancies. What …
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#277: How to Respond to an Angry Client

Brandon Welch is a marketing consultant who works with local businesses. Recently, he explained how these businesses should respond to negative online reviews. As I read his advice, I realized his approach is very similar to …
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How to Say “No” More Easily

If there’s one challenge most of us share, it’s saying no. Saying no to a client’s request for a fast turnaround. Saying no to a project fee that’s way too low. Saying no to a project we’re not …
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Delegating to Yourself

I delegate way too many tasks and projects. That might sound odd. After all, isn’t delegating a good thing? Yes, it is. But it also depends on what you’re delegating . . . and to whom. The problem …
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#272: The Upside of Saying No

Author and habit expert James Clear recently reminded me of a very powerful truth: “When you say no, you are only saying no to one option. When you say yes, you are saying no to every …
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